Q&A

ARX SUITE

Get all your queries regarding ARX answered.

General

What is ARX?

ARX is an Identity Management solution which offers integrated suite of security services to provide end-to-end security with regard to user identification, authentication, single sign-on and entitlements.

 

How do I get in touch with ARX support?

You can write to us at support@arxsuite.com.

 

Where can I get a free ARX trial version?

To try the ARX 90-day trial version, please send us an email at support@arxsuite.com.

 

What access do I have on a free trial?

During your 90 day free trial, you have unlimited access to all the features of the product. In the trial version, you are allowed to create a maximum of 100 users.

 

How do I get a license version after my 90-day free ARX trial version?

You can write to us at support@arxsuite.com.

 

Does ARX free trial include service level agreements (SLAs) and technical support?

ARX free trial does not include SLAs. Request base support is available.

 

Product

How do I Install ARX?

To install ARX you can use application server specific installation guide. The link to installation guide will be provided as part of the software download.

 

Which Application servers, Databases, Operating Systems, Browsers does ARX work on?
Technology Domain Vendor / Product Version information
Java Oracle JDK 1.8 +
Application Server Oracle Weblogic 12c
IBM Websphere 8.5.5 +
RedHat JBoss EAP 7.1 +
Database Server Oracle Database 11g, 12c
Operating System Microsoft Windows 10, Server 2012+
IBM AIX 6 +
RedHat LINUX 6 +
Solaris 11.x +
Device Type OS Chrome Firefox IE Edge Safari
Desktop / Laptop Windows 8 50 and above 50 and above 50 and above 10, 11
Windows 8 50 and above 50 and above 11 44 +
Apple Mac 6, 7, 8

 

What is the support SLA?

ARX free trial does not include SLAs. Request base support is available.